There are many different ways of measuring impact. We have gathered a few resources on this topic below to help you make the most of your application and feature the information that the judges are looking for. There is no obligation for applicants to use these frameworks.

However, applications should attempt to address both the input and the outputs of a project and the final impacts that these lead to (each award application form lists examples of inputs and outputs).

If you would like 1-2-1 advice on your individual application, please feel free to contact us.

You can also read our write up from our 2018 workshop here.

The London Benchmarking Group (LBG) Model

The LBG model demonstrates the difference between input, output and impact in the table below. To find out more about how to measure these values, please consult the LBG website.


The Social Return on Investment (SROI) Guide

The SROI Guide and related supplements set out a step by step approach to completing an analysis of social return.

The Responsible Business Check Up

This benchmarking tool is designed by Business in the Community specifically for small to medium-sized enterprises (SMEs). It compares your score to businesses within your sector and size within all four core areas of CSR (community, environment, workplace and marketplace).

Heart of the City – Top Tips for Measuring Success

Heart of the City is a charity that helps businesses, mainly SMEs, with setting up CSR programmes. They have produced this top tips guide for how to measure impact – a great starting point if you’ve never measured the impact of your community programme before.