Name of Company:KPMG
Programme Name:Corporate Social Responsibility
Staff in London:5056


KPMG's Corporate Social Responsibility (CSR) mission is to inspire, challenge and empower our people, to positively contribute to our local communities and environment to create a sustainable business future. The CSR community focus is on education and enhancing social inclusion.

For more than a decade, KPMG in the UK has built a vibrant, far reaching and co-ordinated programme of CSR. Over the past 2 years, the firm has become involved with a number of exciting new education and social inclusion projects, including the development of a proposed new City Academy in Hackney and a new programme to support ex-Service personnel back into work. This builds on a programme launched in 2001 by KPMG and other organisation to provide ex-homeless people with a training and work placement programme to increase their confidence about (re-) entering the workplace.

KPMG has improved its environmental performance and measures it more rigorously. Recent achievements include all offices being certified to ISO14001; all of the paper used, including marketing collateral, being made from recycled paper containg100% post-consumer waste; and the Responsible Consumption programme has developed a culture whereby employees are aware of and actively contribute to the firm being environmentally responsible (half the financial savings made through this are donated to a staff charity).


KPMG's CSR programmes are managed by a central team responsible for the development, delivery and evaluation of community activity. CSR reports directly to the UK Board.

KPMG works with local brokers, government and other businesses to identify local needs and how the firm can help. Each of the London offices has a CSR Forum - a group of people from all grades of the business who are interested in CSR - who help implement the national CSR strategy and respond to local priorities. KPMG works with reputable brokers to deliver its community programme and ensure that all relevant issues including health & safety, insurance, reputational risk and criminal record bureau checks are considered and processes are put in place. Volunteers are recruited using internal communication channels including dedicated intranet site, weekly all-staff e-newsletter, e-mails and presentations. Specific training is provided for the variety of programmes run and support materials made available on-line. Volunteer relationship managers are trained to develop on the ground relationships with local organisations. A Volunteer Survey is carried out annually to identify the benefits individuals derive from volunteering and understand the impact of volunteering on the individual, community group and the business. KPMG also speaks to its community partners and beneficiaries to understand their thoughts on corporate involvement and ways in which the firm could continue to support them.


In 2004-05 KPMG's community investment was £4.4million and over 35 % of staff volunteered during the working day (all staff have half a day of work time to volunteer each month). Increasingly KPMG is working with other businesses and organisations to improve its positive impact on society.

  • Promoting Basic Skills: KPMG initiated the National Number Partners Consortium with Tower Hamlets EBP in 1999, bringing business people into schools to work with small groups of young people in game based numeracy activities. This programme now provides resources from Key Stage 1-3, and financial literacy games for KS4 were recently launched. It is estimated that more than 12,000 pupils have been supported through the programme to date; with some 3,000 pupils in nearly 200 schools supported by nearly 1,000 volunteers in 140 organisations last year.
  • Supporting Leadership in schools - devised by KPMG in 1995, Partners in Leadership has successfully matched over 5,000 head teachers to date and involved more than 1000 companies.
  • Widening Access: KPMG supports an innovative Partnership for Schools project with Clare College, Cambridge and Clifford Chance which aims to raise the aspirations of young people from Tower Hamlets, Newham and Hackney to aim for the best in education. More than 1,000 young people have participated, 176 applications to Cambridge and 49 places offered.
  • Access to employment: The Ready for Work programme has been running since 2001 with KPMG proactive both in its conception and implementation. Since 2002, 1,113 clients have been through the programme nationally; last financial year 67 London-based clients participated with 75% completing a work placement and 18 gaining employment.
  • KPMG helped 36 London ex-Service personnel find employment through Project Compass, with approximately 80% of all clients who have been on the programme benefiting through work placements or training.
  • Encouraging Enterprise: Last year KPMG supported 34 young people in London through The Prince's Trust business start-up programmes and developed a new music enterprise initiative with two London schools, inviting two classes to develop a music company.
  • Sharing skills: In 2004-05 31 organisations in London received some pro-bono support advice from KPMG volunteers through its Development Assignment programme. The value of employee time contributed was £81,452, this leveraged a further £27,421.
  • Taking the lead: The KPMG Foundation, in partnership with others, has launched Every Child a Reader funding highly skilled Reading Recovery teachers in inner-city schools.

"The support provided by KPMG was invaluable, both in improving employability and in self-confidence. Just being invited to visit such a prestigious organisation based in Canary Wharf was an amazing experience for our clients, and they were uniformly appreciative and inspired by the experience."
- The Refugee Council