Andaz Liverpool Street Hotel


Name of Company:Andaz Liverpool Street Hotel
Programme Name:Providence Row Catering Trainee Programme

Small business Andaz Liverpool Street Hotel partners with Providence Row, an east London charity which has been working with London’s homeless for over 150 years.

Andaz’s relationship with Providence Row developed from simple donations of towels and toiletries beginning in 2009, to financial sponsorship of ten trainees in their catering programme in November 2011 and now encompasses a partnership to build employment skills and training opportunities for homeless people. This involves offering workshops at its hotel kitchens and work placements with a formal recruitment process; providing real world
employment experience for trainees.

Involving 30 Andaz employees, 24 trainees have completed the scheme since 2011, with five trainees having moved into paid employment, four into accredited training and six into further volunteering. There has also been a change in perceptions from both staff and beneficiaries. Andaz’s staff have increased empathy towards the homeless and trainees view hotel staff in a more welcoming and non-judgemental light.